The New Beginnings Hot & Cold Packs have been designed to provide both heat and cooling therapy to your breasts during breastfeeding. Reusable, easy to use and easy to clean they encourage expressing, healthy let down as well as preventing engorgement and mastitis. 

Hot and Cold Packs are perfect for day-to-day use either alone or in conjunction with a pump. They're colour-changing feature makes it easier for tired and busy mums to know when it's time to reheat or put them back in the freezer. 


  • Reusable & Eco Friendly 
  • Full 360 Degree coverage 
  • Heat to help milk flow 
  • Chill to reduce pain and swelling 
  • Colour changes to indicate temperature 
  • Easy to use and clean 
  • Can be used solo or with a pump 


Heat Therapy Steps:

  1. Heat in microwave for indicated timing 
  2. Ensure packs are lying flat when placed in the microwave
  3. Only heat one pack at a time
  4. Once removed from the microwave, test the temperature before applying. 
  5. To increase heat, place back into microwave and heat in 5-second increments until the desired temperature has been achieved. 

Note: Packs will turn white when hot!

Cold Therapy Steps:

  1. Place packs in the freezer for a minimum of 2hours before use to chill
  2. Ensure packs are lying flat when placed in the freezer to ensure optimum comfort 

Note: Packs will turn purple when cold!

Full instructions inside. Please contact us on our socials or at if you require more information. 


Diameter: 15cm 
Center Hole Diameter: 3cm 
Weight: 120g

Cleaning & Storage:

Before each use, clean with detergent, alcohol or soap. After use, store in an airtight plastic bag at room temperature(20-22 degrees celsius), out of direct sunlight, or in a freezer. 


  • Do NOT heat these packs for more than 25 seconds in total. Heating beyond the state time may damage or destroy the Breast Care Hot & Cold Pack.
  • Ensure that the temperature of these packs is always tested before skin contact.
  • Do not use these packs for any time extending over 20 minutes at a time. Failure to comply with this may cause injury.
  • Do not fall asleep with these packs on you and do not use them for any additional purposes than what is indicated. These packs are intended for external and adult use only.
  • Do not use on infants and keep out of reach of children. Avoid using these if you have sensitive skin, insensitive (numb) skin, or any open wounds. Use only under adult supervision.
  • Avoid puncturing pack and/or ingesting any contents. Discard immediately if pack begins to leak or is punctured.
  • For any extreme and/or chronic pain please contact a healthcare professional for assistance. If symptoms persist, if you have a fever or do not feel well, contact your doctor or see a healthcare professional.  

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Delivery & Returns

Item Availability

If your item is in stock, this will leave our warehouse in 1-2 days.

Out of stock products can take up to 10 working days to come back into stock - you will be notified either by email or phone if any items are out of stock.

Typically the items will take 1 day to leave our warehouse if your item is in stock.

Expected Shipping Date

We do our best to provide an "expected shipping date" but this is an estimate based on inventory levels that can be affected by external conditions like public holidays, supplier delays and courier delays.

Orders are dispatched from our Sydney warehouse via Australia Post eParcel (and in some cases TNT Australia), and Direct Freight Express.

Australia Wide Shipping

Shipping costs are estimated based on item weight, size & postcode. Free Shipping* is offered on select products to a range of metro postcodes across Sydney, Melbourne, Brisbane, and Adelaide. 

We don't deliver to: Christmas Island, Norfolk Island, areas in postcodes 0880 and 0881 (Northern Territory) and areas in postcode 4875 (Queensland).

For more information read our Delivery & Shipping Page.

Refunds & Exchanges

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund only for a major failure and compensation for any other reasonably foreseeable loss or damage.

Faulty Items

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure. If the failure is minor, we reserve our right to offer to repair only.

Click & Collect

We offer Click & Collect from all our locations. Pick up instructions and opening hours may vary for each location, please check here.

For more information read our Returns & Exchanges Page.

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