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Click & Collect
Baby Village offers a 2 hour click & collect service from all locations, 7 days a week.
Step 1. Order Online
Whether you're buying a cot or replacing a lost dummy, from big to small you can order online for pick up from Baby Village.
Step2. Your Order is Ready
You'll receive an email from us to let you know your order is ready - usually within 2 hours.
Step 3. Collect Your Order
When you're ready, head to the Baby Village location you have chosen to collect your order.
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Locations
FAQS
Which locations offer Click & Collect?
All our locations offer Click & Collect!
How do I know which products are available for Click & Collect?
Stock availability for each location is listed under the Add to Cart button on every product page. All items in your cart must be available at your preferred pick up location for that selection to be available at checkout.
When will my Click & Collect order be ready?
You will receive an email when your order is ready for pick up so keep an eye out for it! For all in stock items, this is usually within 2 hours.
For Alexandria orders, we do take backorders. This means you may have ordered a product that has a longer wait time. The estimated collection date is on every product page and also in your order confirmation.
How long will my Click & Collect order be held for?
We will hold your order for 4 weeks. We will send you a reminder email after 2 weeks and if we haven't heard from you after 4 weeks we will refund your order.
Where do I pick my order up from?
Check your order confirmation for the pick up location you selected.
For pick-up from Miranda please head instore to the counter.
For Alexandriapick-up, drive into the carpark and park in a bay marked 'BV' then head through the Baby Village outlet doors.
What are the opening hours for collecting orders?
Please check the opening hours for each location as they are subject to seasonal change:
Alexandria click here
Miranda click here